Meet Our Team

DrMet Biomedical & Laser Services is a company that was established to serve the community providing low-cost and effective medical device repair and maintenance. A privately held business that has developed and maintained successful partnerships with our customers by keeping our resources streamlined. The skill level of our employees and the quality of customer service each facility receives is at the highest in the industry. The lack of downtime, excellent quality analysis reports, and employee satisfaction within these facilities are our true measure of success

Austin
AustinTechnician
Austin graduated from North Arkansas College with an Associate Degree in Applied Sciences in Biomedical Electronics Technology. While finishing his classes he began working for Baxter Healthcare in Robotics and Automation Maintenance, where he worked for 3 years. Austin accelerated his troubleshooting skills at Baxter HealthCare and continued that aspect as a Biomedical Technician. Austin enjoys helping our customers with their daily equipment needs. “I love the experience of working with DrMet Biomedical and Laser Services, where my tasks are different every day” – Austin.
Kalen
KalenTechnician
Kalen enjoys spending time with family and friends. His prior experience includes working in HVAC as a new equipment installer. With only working in the medical field since 2019, Kalen has enjoyed learning and helping in any way that he can. He is a vital team member to the DrMet family. We depend on him to fill in the gaps during a busy day. He does minor repairs in the shop and oversees packing and shipping. Kalen said, “I enjoy being a part of something bigger than myself and being challenged with different daily tasks. I have not been in the medical field long, and with that comes challenges of learning new things. I am confident that if I cannot find the answer, The DrMet team will.”
Glen
GlenTechnician
Glen is a versatile ICC and ICAC certified technician with twenty plus years of experience. U.S. Army trained with a Bachelor of Applied Science in Biomedical Electronics from Thomas Edison State College as well as an Associate’s Degree in Biomedical Equipment Technology from the University of Phoenix. Additional training includes dozens of service training classes from multiple medical equipment manufacturers. Recognition and awards include the AAMI BMET of the Year Award 2005, ETA-I Technician of the Year Award 2004 and induction into the Electronics Hall of Fame 2005. Glen stated “working with DrMet Biomedical and Laser Service is like working with family. All of our goals are centered around great customer service.”
James
JamesTechnician
James joined what was then Aeroquip Corporation in 1987 with a degree in Industrial Electronics and a Biomedical Certificate. After 31 years at Easton-Aeroquip, James began working for DrMet. He has continued to acquire knowledge through seminars, training programs, and practical application. James has taken courses in Backflow Prevention and has become state certified in testing and repair for RPZ (Reduced Power Zones) and standard backflow preventers. He works with various programs in general, including mechanical, electrical power distribution AC/DC drive systems, welding, machining, fabrication, and plumbing.
Jordan
JordanTechnician
Jordan grew up in a small town in Southwest Arkansas. After high school he knew he wanted to pursue a career in health sciences. He graduated from the University of Central Arkansas in 2012 with a bachelor’s degree in Health Science. Soon after, he found himself pursuing a career in renewable energy. Jordan was working in Oklahoma, Texas, Missouri, and Arkansas as a solar apprentice electrician and in doing so discovered a passion for electronics. He decided to go back to school and graduated with highest honors from Texarkana College and earned an Associate of Applied Sciences in Electronics Technology/Instrumentation. In 2019 Jordan started working for DrMet Biomedical and Laser Services. Jordan chose to work for DrMet Biomedical because he felt that working as a Biomedical Technician was the best way for him to use both of his degrees on a day-to-day basis, doing what he loves to do. “Being able to work with an amazing team of people and for the best biomedical company in Arkansas just happens to be an added bonus!” Jordan added.
Raina
RainaMarketing and Sales
Raina graduated high school in July 2020 and is currently attending Arkansas Tech University Majoring in Marketing Strategies. She is fairly new to the medical field and is eager to learn it all. Raina has been nationally recognized for her work in Marketing. Raina believes, “DrMet is a Blessing and a huge stepping stone into her career and is grateful to have such amazing opportunities every day.” We are looking forward to what Raina can bring to the DrMet team.
Heather
HeatherOffice Manager
Heather’s most cherished “Job” and greatest blessing is being a mother to her 3 children. Heather received a Bachelor of Science Degree in Interdisciplinary Studies with a focus in Psychology and Sociology from Arkansas State University Jonesboro in 2004. With over 15 years of management experience Heather believes she has found her life’s calling. Heather is new to the medical field but in her short time she has gained so much knowledge. Being a part of DrMet she can continue her passion for helping others and looks forward to learning and growing with our company and our medical community.
Jackie
JackieCo-Owner
Jackie Cooper is a co-owner of DrMet Biomedical. She graduated from Southern Arkansas University with an Associate Degree in Nursing. She then followed up with a Bachelors Degree from Arkansas Tech University. Her background is in Intensive Care and has had several management roles during her nursing career. Jackie assists the DrMet team with policies, HR, and is currently working on certification for Woman Owned Business. She has three children and is a proud grandmother of two grandchildren who are all girls! “I enjoy working with the DrMet team, and I truly feel that we are all like family. We have a great team and I feel truly blessed to be a part of this company.” – Jackie.
Tom
TomFounder
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