Meet Our Team

DrMet Biomedical & Laser Services is a company that was established to serve the community providing low-cost and effective medical device repair and maintenance. A privately held business that has developed and maintained successful partnerships with our customers by keeping our resources streamlined. The skill level of our employees and the quality of customer service each facility receives is at the highest in the industry. The lack of downtime, excellent quality analysis reports, and employee satisfaction within these facilities are our true measure of success

Kalen
KalenTechnician
Kalen enjoys spending time with family and friends. His prior experience includes working in HVAC as a new equipment installer. With only working in the medical field since 2019, Kalen has enjoyed learning and helping in any way that he can. He is a vital team member to the DrMet family. We depend on him to fill in the gaps during a busy day. He does minor repairs in the shop and oversees packing and shipping. Kalen said, “I enjoy being a part of something bigger than myself and being challenged with different daily tasks. I have not been in the medical field long, and with that comes challenges of learning new things. I am confident that if I cannot find the answer, The DrMet team will.”

Winnie

The Bestest Beagle

Winnie

Smile!

Glen
GlenTechnician
Glen is a versatile ICC and ICAC certified technician with twenty plus years of experience. U.S. Army trained with a Bachelor of Applied Science in Biomedical Electronics from Thomas Edison State College as well as an Associate’s Degree in Biomedical Equipment Technology from the University of Phoenix. Additional training includes dozens of service training classes from multiple medical equipment manufacturers. Recognition and awards include the AAMI BMET of the Year Award 2005, ETA-I Technician of the Year Award 2004 and induction into the Electronics Hall of Fame 2005. Glen stated “working with DrMet Biomedical and Laser Service is like working with family. All of our goals are centered around great customer service.”
James
JamesTechnician
James joined what was then Aeroquip Corporation in 1987 with a degree in Industrial Electronics and a Biomedical Certificate. After 31 years at Easton-Aeroquip, James began working for DrMet. He has continued to acquire knowledge through seminars, training programs, and practical application. James has taken courses in Backflow Prevention and has become state certified in testing and repair for RPZ (Reduced Power Zones) and standard backflow preventers. He works with various programs in general, including mechanical, electrical power distribution AC/DC drive systems, welding, machining, fabrication, and plumbing.
Jordan
JordanTechnician
Jordan grew up in a small town in Southwest Arkansas. After high school he knew he wanted to pursue a career in health sciences. He graduated from the University of Central Arkansas in 2012 with a bachelor’s degree in Health Science. Soon after, he found himself pursuing a career in renewable energy. Jordan was working in Oklahoma, Texas, Missouri, and Arkansas as a solar apprentice electrician and in doing so discovered a passion for electronics. He decided to go back to school and graduated with highest honors from Texarkana College and earned an Associate of Applied Sciences in Electronics Technology/Instrumentation. In 2019 Jordan started working for DrMet Biomedical and Laser Services. Jordan chose to work for DrMet Biomedical because he felt that working as a Biomedical Technician was the best way for him to use both of his degrees on a day-to-day basis, doing what he loves to do. “Being able to work with an amazing team of people and for the best biomedical company in Arkansas just happens to be an added bonus!” Jordan added.
Heather
HeatherOffice Manager
Heather’s most cherished “Job” and greatest blessing is being a mother to her 3 children. Heather received a Bachelor of Science Degree in Interdisciplinary Studies with a focus in Psychology and Sociology from Arkansas State University Jonesboro in 2004. With over 15 years of management experience Heather believes she has found her life’s calling. Heather is new to the medical field but in her short time she has gained so much knowledge. Being a part of DrMet she can continue her passion for helping others and looks forward to learning and growing with our company and our medical community.
Paul
PaulWarehouse
After serving our country as a Marine, Paul Davis went on to study the art of Shoalin-Do. He is a 5th Degree Kung Fu Master. He is a Texas native who has traveled and spent time in Costa Rica and Belize. Paul has even visited China and its Shoalin Temples with his Grandmaster. He married his wife, Melissa and moved to Arkansas to live a heart-centered life. They live on 6-acres with their animals Maxine, Miles, Talulah and Tadoshi. Paul also has a step-son named Lakota.
Jackie
JackieCo-Owner
Jackie Cooper is a co-owner of DrMet Biomedical. She graduated from Southern Arkansas University with an Associate Degree in Nursing. She then followed up with a Bachelors Degree from Arkansas Tech University. Her background is in Intensive Care and has had several management roles during her nursing career. Jackie assists the DrMet team with policies, HR, and is currently working on certification for Woman Owned Business. She has three children and is a proud grandmother of two grandchildren who are all girls! “I enjoy working with the DrMet team, and I truly feel that we are all like family. We have a great team and I feel truly blessed to be a part of this company.” – Jackie.
MelissaOnline Sales and Marketing
Melissa is from New Mexico and has spent her adult life teaching. She studied and received a bachelors degree in English from Naropa University. She received her teaching certification from Sri Atmananda Memorial School in India. Melissa has a passion for education and how we, as a whole, treat each other. Melissa lives with her husband Paul on a little mountain in Arkansas. She has a adult son, Lakota who lives in Texas. “DrMet is an exciting job with amazing people.”
Tom
TomFounder
Tom Cooper is a Medical